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What are Examples of Unfair Claims Settlement Practices in Oklahoma?

Under Oklahoma law, unfair claims settlement practices—often referred to as bad faith—occur when an insurance company breaches its duty of good faith and fair dealing. These practices typically involve the insurer prioritizing its own financial interests over its obligations to the policyholder.

Examples of unfair claims settlement practices in Oklahoma include:

  • Unreasonable Denials: Rejecting a legitimate claim without reviewing policy terms, ignoring facts, or failing to provide a valid reason for the denial.
  • Inadequate Investigation: Failing to conduct a prompt, thorough, or unbiased investigation, such as ignoring witness statements or medical records.
  • Lowball Settlement Offers: Offering an amount far below the actual value of damages without justification, or refusing to pay without a valid reason.
  • Unjustified Delays: Failing to acknowledge a claim for weeks or months, or demanding unnecessary documentation to stall the process.
  • Misrepresentation: Making false statements about coverage or misrepresenting policy language to avoid payment.
  • Coercive Conduct: Using threats or coercive tactics toward the insured person.
  • Improper Policy Cancellation: Canceling an insurance policy without valid grounds immediately after a claim is filed.

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